Account Director, Marriott Bonvoy

Account Director

Marriott Bonvoy

Location:
Hong Kong, Hong Kong

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Provides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Partners with Sales and Marketing leadership and the property leadership team to develop a comprehensive strategic plan to grow market share from assigned accounts while focusing specifically on transient and group revenue growth.

Job Responsibility:

Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives
Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business
Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales
Develops and implements strategic sales plans
Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings
Understands the overall market dynamics - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts
Resolves guest issues that arise in the sales process
Executes exemplary customer service to drive customer satisfaction and loyalty

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Additional Information:

Job Posted:
March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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