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The Account Director, Global Sales Melbourne, manages and provides dedicated support to a targeted portfolio of complex GSO accounts. The position builds and maintains business relationships with key buying influences to achieve account market share goals across all Marriott International brands. The primary focus is on opportunities to increase preference and loyalty and improve the overall buying process by emphasizing an ease of doing business with Marriott. In the role of Account Director, Global Sales Melbourne, this position has direct accountability for strategic sales activities within their assigned accounts.
Job Responsibility:
Manages and provides dedicated support to a targeted portfolio of complex GSO accounts
Builds and maintains business relationships with key buying influences to achieve account market share goals across all Marriott International brands
Increases preference and loyalty and improve the overall buying process by emphasizing an ease of doing business with Marriott
Develops Strategic Account Plans and executes activities for each account, to drive financial results, customer engagement and market integration in a direct sales environment
Engages appropriate account team members and initiates pull-through activities in source and destination markets
Requirements:
Ability to use standard software applications, such as MS Office, Excel and Marriott International systems SFAWeb, Empower and MarRFP
Interpret financial statements, e.g., P&L statements, annual reports, as appropriate, to assist in the formulation of an account plan
Articulates the financial benefits of a proposal as it pertains to the customer’s business objectives
Brings cross-functional and cross-business knowledge to bear in developing business solutions
Develops strategic sales plan with actionable steps to attain revenue goals
Expresses oneself clearly, concisely, and effectively in written and verbal settings
Minimum 8 years’ experience in hospitality and travel industry sales, with an emphasis on business, group and leisure travel
Prior experience at a hotel property in the capacity of a team leader
Prior experience in Group Intermediary, Corporate and Travel Management Company account management
Experience in GDS, electronic reservations systems and transient reservations process
Experience with group sales process
Demonstrates self-confidence, high energy, and enthusiasm
Professional appearance and manner
Advance problem solving and analytical skills and shows confidence in decision making
Strong presentation skills with ability to present ideas, expectations, and information in a concise well-organized manner
Team player and coach with exceptional communication skills
Qualification in hospitality management, business administration or a related field strongly preferred
MBA is preferred not mandatory
English language written and spoken
Nice to have:
MBA is preferred not mandatory
What we offer:
Equal opportunity employer
Diverse workforce
Inclusive, people-first culture
Non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
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