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Are you experienced in billing, detail oriented and an excel whizz? If so, we have the perfect opportunity for you! You will be working within a lively, high energy and sociable environment based in central Bournemouth. The company offers an outstanding benefits package including early finish Fridays, social outings, summer parties, your birthday off & monthly team awards!
Job Responsibility:
Help customers with billing questions in a clear and friendly way
Solve billing issues from start to finish
Set up new contracts and upgrades in our billing system
Make sure all charges are correct and easy to understand
Explain bills to customers in a simple, reassuring way
Set up and manage Direct Debits
Help with missed payments in a professional, helpful manner
Requirements:
Experience in billing or customer service
Confident using Excel and working with data
Familiar with Xero
Great attention to detail and communication skills
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