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Accommodation Specialist

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Overland Park

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

48000.00 - 86700.00 USD / Year
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Job Description:

The Accommodation Specialist plays a key role in supporting T-Mobile’s commitment to accessibility and inclusion. This position runs the interactive accommodation process for employees and applicants with medical, disability-related, or religious accommodation needs. Acting as both a case manager and trusted consultant, this role ensures requests are handled consistently, compassionately, and in compliance with federal, state, and local laws.

Job Responsibility:

  • Manage accommodation requests for employees and applicants across the TMUS enterprise, ensuring compliance with relevant regulations
  • Facilitate the interactive process in partnership with employees, HR, managers, and external medical providers to determine effective and reasonable accommodations
  • Support religious accommodation requests and coordinate with relevant internal partners as needed
  • Ensure accurate documentation, case tracking, and reporting for all accommodation requests
  • provide data or case support for EEOC or legal inquiries
  • Serve as an internal consultant to HR and business leaders, providing guidance, training, and guidelines on accommodation processes and accessibility
  • Partner with internal teams as needed, to align and integrate programs that support employees holistically
  • Stay current on federal, state, and local accommodation regulations, industry standards, and accessibility trends through ongoing education and professional engagement

Requirements:

  • Bachelor’s degree in Human Resources, Healthcare, Vocational Rehabilitation, or related field
  • or equivalent combination of education and experience
  • 2 - 4 years of experience in disability accommodation and return-to-work coordination
  • Knowledge of ADA, ADAAA, PWFA and Title VII of the Civil Rights Act and other state/federal leave and accommodation laws
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent communication, customer service, and relationship-building abilities, demonstrating tact, diplomacy, and professionalism
  • Experience with Workday or other HRIS systems preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Nice to have:

  • PHR, CPDM, or CDMS preferred
  • You approach every case with empathy and a focus on solutions that work for both employees and the business
  • You’re comfortable navigating sensitive and emotionally charged discussions with professionalism and care
  • You thrive in a collaborative environment, balancing regulatory precision with a people-first approach
  • You stay informed on evolving disability and accommodation trends to continuously improve the employee experience
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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