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24/7 Restaurant Supervisor

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Monarch Casino Resort & Spa Black Hawk

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Location:
United States , Black Hawk

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Responsibility:

  • Interviewing, disciplining, developing/training and scheduling of staff
  • Lead team member shift meetings
  • Monitors and supervises shift activities, opening and closing duties
  • Interacts with guests to resolve any guest issues
  • Works with other supervisors to facilitate a pleasurable dining experience for guests
  • Fills in for line staff when required
  • Demonstrates proactive leadership skills
  • Communicates well with guests and team members in a team environment
  • Must facilitate repeat business through pleasurable dining experiences

Requirements:

  • Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License
  • Minimum 1-2 years previous F&B Supervision/Management experience required in FOH operations or a relevant degree in hospitality program
  • Problem Solving, Quality Control and Priority Assessment
  • Conflict management
  • Information Gathering
  • Sales Techniques and Guest Influence
  • Understands measurements of liquid and weight and temperatures
  • Ability to work in a high-volume, sometimes loud, and ever-changing environment
  • Basic to intermediate computer knowledge
  • Must possess excellent guest service and communication skills with the ability to deal with guests
  • Ability to speak and write English
  • Ability to communicate information through spoken words and sentences that others will understand
  • Ability to read and understand information and instructions presented in writing
  • Must be able to stand for the duration of the shift
  • Must be able to bend, stoop, and continuously use hands
  • Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
  • Ability to work all shifts, including weekends and holidays when needed
  • Successfully pass a pre-employment criminal background check and drug screen
What we offer:
  • Paid Time Off
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail and Spa Discounts

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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