Jr. Technical Sales Support Engineer Emplois

Jr. Technical Sales Support Engineer

Balzac Paris

Emplacement:
United States , Watertown

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Salaire:

Non fourni

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Description du poste:

A Jr. Technical Sales/Support Engineer (JTSE) interacts directly with Sales, Reps, Distributors, and especially with Customers – answering technical questions, providing resources and documents, analysing applications to provide product recommendations, conducting seminars and trainings on Socomec products, and troubleshooting issues both over the phone and in the field. This team serves as experts in Socomec products, used as and the stepping stone into other positions throughout the organization.

Responsabilités:

Answer technical inquiries from both the clients and internal employees through Email-to-Case ticketing system
Investigate and troubleshoot customer problems
provide technical assistance and support
Handle “Reactive” situations
ability to work under pressure
Effectively navigate Socomec’s network of experts
Understand and Clearly Articulate the governing standards applicable to both Socomec products
Train and onboard New Sales/Non-technical professionals
Prepare/manage official reports for Remote Support and Customer calls
Confer directly with customers to assess equipment needs and to determine system requirements
Develop, present, and respond to proposals for customer requirements
Prepare and deliver technical presentations
Host trainings focused on Socomec products and targeted customer applications
Conduct Site-Audits
Conduct demonstrations and trial installations of equipment
Confer with Product Marketing, MARCOM, Business Development, and Regional Sales Teams to support Socomec’s marketing strategies
Present seminars/webinars with Q&A sessions
Participate in promotional activities like Conventions and Trade Shows
Prepare situational case studies
Assist in the creation and management of marketing collateral materials
Update technical aspects of promotional materials
Support with product catalog

Exigences:

Bachelor’s degree in Electrical Engineering-based curriculum
Minimum 2 Years experience in a position with Direct-Customer interaction
2 or more years of related technical experience
Preferred previous experience using customer relationship management (CRM) software e.g. Salesforce
Multilingual skills (especially French or Spanish)
Familiarity with electrical standards and codes (e.g., NEC, UL, ANSI, IEC)
Must possess and maintain an unrestricted valid driver’s license
Ability to acquire US Passport within 1 year of hire

Souhaitable:

Multilingual skills (especially French or Spanish)
Familiarity with electrical standards and codes (e.g., NEC, UL, ANSI, IEC)
Preferred previous experience using customer relationship management (CRM) software e.g. Salesforce

Informations supplémentaires:

Offre publiée:
26 décembre 2025

Type d'emploi:

Temps plein

Type de travail:

Travail hybride

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Jr. Technical Sales Support Engineer

Balzac Paris

Emplacement:
United States , Watertown

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Souhaitable:

Informations supplémentaires:

Offre publiée:
26 décembre 2025

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

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Jr. Technical Sales Support Engineer

Balzac Paris

Emplacement:United States , Watertown

Catégorie:Informatique - Administration

Type de contrat:Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Souhaitable:

Informations supplémentaires:

Offre publiée:26 décembre 2025

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

Emplois similaires pour Jr. Technical Sales Support Engineer

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Emplacement:
United States , Watertown

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Offre publiée:
26 décembre 2025