Front Desk Receptionist Emplois | Fairmont Le Manoir Richelieu (Doha)

Front Desk Receptionist

Fairmont Le Manoir Richelieu

Emplacement:
Qatar , Doha

Catégorie:
Hôtellerie et tourisme

Type de contrat:
Non fourni

Salaire:

Non fourni

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Description du poste:

To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with their stay through follow ups and providing the highest level of service while adhering to all MGallery standards.

Responsabilités:

To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests
Playing a key role in VIP procedures
Making sure all guests are satisfied with their stay through follow ups and providing the highest level of service while adhering to all MGallery standards
To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests
To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service
To ensure that the privacy of the guests and the confidentiality of the information is respected
To go through all guest arrivals on a daily basis and make sure that all VIPs are properly flagged with the right category and that their preferences are updated
To prepare an amenities sheet daily and coordinate with F&B to make sure all amenities are sent on time and to the right place
Coordinate with FOM on all special VIP cards and ensuring they are placed in the room along with amenities before arrival
To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it
To call the AFOM or FOM for advice in serious cases or if an approval is required
To be fully aware of and to report all guest comments or complaints
Assist in any other duties when required by the Front Office Manager
Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
Handle guest requests either in person, via phone or by email, always using MGallery etiquettes and standards

Exigences:

Experience as a Receptionist, Front Office Representative or similar role preferred
0-2 years related experience
Strong customer service skills required
Strong organizational skills required

Ce que nous offrons:

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and worldwide!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Informations supplémentaires:

Offre publiée:
19 janvier 2026

Type d'emploi:

Temps plein

Type de travail:

Travail sur site

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Front Desk Receptionist

Fairmont Le Manoir Richelieu

Emplacement:
Qatar , Doha

Catégorie:
Hôtellerie et tourisme

Type de contrat:
Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Informations supplémentaires:

Offre publiée:
19 janvier 2026

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

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Front Desk Receptionist

Fairmont Le Manoir Richelieu

Emplacement:Qatar , Doha

Catégorie:Hôtellerie et tourisme

Type de contrat:Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Informations supplémentaires:

Offre publiée:19 janvier 2026

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

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Emplacement:
Qatar , Doha

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Hôtellerie et tourisme

Type de contrat:
Non fourni

Offre publiée:
19 janvier 2026