Customer service Emplois | Randstad (Waterloo)

Employé Relation clients - Service Après-vente

En tant que collaborateur Relation clients, ton rôle est d'accueillir, renseigne...

Emplacement

France , Venissieux

Salaire:

Non fourni

IKEA

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Likes contact with customers and is comfortable approaching them in a friendly and polite manner
Curious and flexible, able to adapt to diverse tasks related to Customer Relations (welcome, checkouts, trolleys, after-sales service, goods exit)
Appreciates teamwork
Is the customer's point of contact for all services
Required aptitude: Will use various IT systems, after training, to document/follow all internal procedures
Has already worked in Sales or Customer Relations, ideally in a very dynamic environment.

Responsabilités

Welcome, inform, guide, and propose services to customers based on their needs (e.g., delivery, assembly, financing)
At checkouts, assist customers with registering their purchases and guide them through processes related to loyalty cards, financing, etc.
Ensure the customer always has shopping aids in the store (trolleys, bags, for example)
At goods collection/transport, ensure proper control of prepared goods before handover to the customer or carrier in accordance with procedures
At the after-sales service counter, welcome customers kindly within the framework of the returns/exchanges policy and manage complaints
Welcome children to our play area and animate it in compliance with safety rules
Depending on experience in this role, may have the mission to manage the floor, in agreement with the manager, based on customer flow (opening/closing checkouts or counters, necessary reinforcements, break management…).

Ce que nous offrons

13th-month bonus paid in 2 installments
15% discount on IKEA purchases
A variable portion of remuneration linked to overall economic performance
A complete meal for less than €3
An advantageous company mutual insurance from the start
A seniority bonus (after 2 years)
Additional leave for seniority (after 3 years).

Temps plein

Reservation Agent Trainee

Learn the reservation agent trade through a six-month internship.

Emplacement

France , Paris La Défense

Salaire:

Non fourni

Marriott Bonvoy

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Baccalauréat or equivalent
Beginner accepted
Listening and analytical skills
French mandatory and fluent English / 3rd language desired
Sense of welcome and contact
Mastery of computer tools (Microsoft Office)
Teamwork
Availability and responsiveness
Diplomacy and self-control
Dynamism

Responsabilités

Take phone calls and sell hotel rooms for all Marriott establishments in Paris and the South of France, as well as international accommodation products
Manage all customer requests within deadlines, with courtesy and professionalism
Maintain the highest possible level of customer service and sales skills
Provide friendly, helpful service efficiently to customers and associates
Sell participating hotels, their facilities and have a complete knowledge of hotels, their features and assets
Respect all procedures in the department: privacy and confidentiality of customer information, reservation procedures, respect of service quality standards
Customer satisfaction: answer immediately and courteously on the phone
Process all customer requests (internal and external) in a respectful and courteous manner
Have a full understanding of the 'Marriott Rewards Loyalty' and 'Marriott Incentive Awards' loyalty programs
Procedures and rules: protect privacy and ensure the safety of customers and associates

Temps plein

Assistant commercial

We are recruiting on behalf of our client a Key Account Commercial Assistant (M/...

Emplacement

France , St Ouen l Aumone

Salaire:

2100.00 - 2108.00 EUR / Mois

Randstad

Date d'expiration

28 février 2026

Exigences

Bac+2
At least 3 years of experience
Good interpersonal skills
Comfortable with IT tools
Rigor, autonomy, and organizational skills

Responsabilités

Receive/make customer calls/prospect
Take orders by phone/fax or mail
Sell to 'network' clients: additional sales, operations, promotions
Retain and develop the client portfolio in tandem with the area manager
Advise clients: implementation, new products, technical sheets
Achieve the commercial service rate
Be responsible for destocking (occasional operations, 1010)
Manage disputes
Manage order anomalies and shortages
Transmit information regarding product and service complaints to the relevant departments: Customer Service, logistics, purchasing, QSE, accounting

Ce que nous offrons

Ticket restaurant
Parking

Temps plein

Employé Relation clients

En tant que collaborateur Relation clients, ton rôle est d'accueillir, renseigne...

Emplacement

France , La Maxe

Salaire:

Non fourni

IKEA

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Likes contact with customers and is comfortable approaching them in a friendly and polite manner
Curious and flexible, able to adapt to diverse tasks related to Customer Relations (welcome, checkouts, carts, after-sales service, goods collection)
Appreciates teamwork
Is the customer's point of contact for all services
Required aptitude: Will use various computer systems, after training, to document/follow all internal procedures
Has already worked in Sales or Customer Relations, ideally in a very dynamic environment.

Responsabilités

Welcome, inform, guide, and propose services to customers based on their needs (e.g., delivery, assembly, financing)
At checkouts, assist customers with registering their purchases and guide them through processes related to loyalty cards, financing, etc.
Ensure the customer always has shopping aids in the store (carts, bags, for example)
At goods collection/transport, ensure proper control of prepared goods before handover to the customer or carrier in accordance with procedures
At the after-sales service counter, welcome customers kindly within the framework of the returns/exchanges policy and handle complaints
Welcome children to our play area and animate it in compliance with safety rules
Depending on experience in this role, may have the mission to manage the floor, in agreement with the manager, based on customer flow (opening/closing checkouts or counters, necessary reinforcements, break management…).

Ce que nous offrons

13th-month bonus paid in 2 installments
15% discount on IKEA purchases
A variable portion of remuneration linked to overall economic performance
A complete meal for less than €3
Advantageous company mutual insurance from arrival
Seniority bonus (after 2 years)
Additional leave for seniority (after 3 years).

Temps plein

Employé Relation clients

En tant que collaborateur Relation clients, ton rôle est d'accueillir, renseigne...

Emplacement

France , Marseille

Salaire:

24284.00 - 26364.00 EUR / Année

IKEA

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Available from February 23 to April 30 inclusive
Likes customer contact and is comfortable approaching them in a friendly and polite manner
Curious and flexible, able to adapt to diverse tasks related to customer relations (welcome, checkouts, carts, after-sales service, goods exit)
Appreciates teamwork
Is the customer's point of contact for all services
Required aptitude: Will use various computer systems, after training, to document/follow all internal procedures
Has already worked in Sales or Customer Relations, ideally in a very dynamic environment.

Responsabilités

Welcome, inform, guide and offer customers services according to their needs (e.g., delivery, assembly, financing)
At checkout lines, assist customers with registering their purchases and guide them on processes related to loyalty cards, financing, etc.
Ensure the customer always has purchasing aids in the store (carts, bags, for example)
At goods pickup/transport, ensure proper control of prepared goods before handing over to the customer or carrier in accordance with procedures
At the after-sales service counter, welcome customers with kindness regarding return/exchange policy and manage complaints
Welcome children to our play area and animate it respecting safety rules
Depending on experience in this position, may have the mission to manage the floor, in agreement with the manager, according to customer flow (opening/closing checkouts or counters, necessary reinforcements, taking breaks…).

Ce que nous offrons

13th month bonus paid in 2 installments
15% discount on IKEA purchases
A variable portion of remuneration linked to overall economic performance
A complete meal for less than €3
Advantageous company mutual insurance from arrival
Seniority bonus (after 2 years)
Additional leave for seniority (after 3 years).

Temps plein

Technicien ordonnancement avion

Vous identifiez et coordonnez l'ensemble des interventions de nos partenaires et...

Emplacement

France , Colomiers

Salaire:

14.50 EUR / Heure

Randstad

Date d'expiration

31 mars 2026

Exigences

Bac+2 formation
Minimum 2 years experience in one of the following domains: Cabin integrator with good relational qualities and a desire for professional evolution
Technical support position with customer service experience
Quality inspector with customer service experience
Technical knowledge of Cabin and/or structure environment
Technical knowledge of flight line and/or delivery environment
Skills in meeting animation and reporting, action follow-up, emergency management (escalation), MFT team coordination, priority management
Good communication, dynamic, autonomous, reactive, good analytical skills
Knowledge of tools: ACPNG - ALB - CLB/QLB - RRPO - TANDEM - POCK
Rigorous, organized, and autonomous

Responsabilités

Coordinate partner interventions on aircraft to ensure production and delivery cycle milestones
Coordinate partner interventions on aircraft, monitor aircraft folio and key milestones (FOT, PFFM, HO, TAC)
Performance management (Daily challenge of partners/suppliers on meeting objectives and deadlines)
Blockage management (Analysis of blocking points and proposal of resolution scenarios to the production group)
Transverse collaboration (Work closely with the MSN Manager, VM, Operation Leader and quality/production teams for escalation and problem resolution)
Preparation and animation of milestones (Organization and animation of milestones in Flight Line / Delivery phase, as well as critical reviews (ROP, Kick-off, QLB...))
Communication and planning (Proactive information on disruptions, activity rescheduling and daily update of the remaining work management tool)
Aircraft walkarounds (Preparation and participation in aircraft walkarounds with up-to-date folios, closed NCs and management of remaining work)

Temps plein

Nouveau

Employé Relation clients et SAV

En tant que collaborateur Relation clients, ton rôle est d'accueillir, renseigne...

Emplacement

France , Venissieux

Salaire:

24284.00 - 28000.00 EUR / Année

IKEA

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Likes contact with customers and is comfortable approaching them in a friendly and polite manner
Curious and flexible, able to adapt to diverse tasks related to Customer Relations (welcome, checkouts, trolleys, after-sales service, goods collection)
Appreciates teamwork
Is the customer's point of contact for all services
Required aptitude: Will use various computer systems, after training, to document/follow all internal procedures
Has already worked in Sales or Customer Relations, ideally in a very dynamic environment.

Responsabilités

Welcome, inform, guide, and propose services to customers based on their needs (e.g., delivery, assembly, financing)
At checkouts, assist customers with registering their purchases and guide them through processes related to loyalty cards, financing, etc.
Ensure the customer always has shopping aids in the store (trolleys, bags, for example)
At goods collection/transport, ensure proper control of prepared goods before handover to the customer or carrier, respecting procedures
At the after-sales service counter, welcome customers with kindness regarding return/exchange policy and manage complaints
Welcome children to our play area and animate it respecting safety rules
Depending on experience, may manage the floor, in agreement with the manager, based on customer flow (opening/closing checkouts or counters, necessary reinforcements, break management…).

Ce que nous offrons

13th-month bonus paid in 2 installments
15% discount on IKEA purchases
A variable compensation share linked to overall economic performance
A complete meal for less than €3
Advantageous company mutual insurance from arrival
Seniority bonus (after 2 years)
Additional leave for seniority (after 3 years).

Temps plein

Nouveau

Assistant export

Au sein du service Export , vous serez rattaché au responsable export , vos miss...

Emplacement

France , Massy

Salaire:

30000.00 - 35000.00 EUR / Année

Randstad

Date d'expiration

30 avril 2026

Exigences

Bac+2 à Bac+3 education
Minimum 3 years experience in a similar role
Mastery of spoken and written English
Knowledge of an ERP is desirable

Responsabilités

Manage supplier orders related to Export After-Sales Service (spare parts, contracts and technical services abroad)
Monitor export customer orders and organize deliveries in conjunction with technicians and the logistics department
Receive and direct incoming calls or email requests from international customers (requests for intervention, complaints, product information)
Ensure invoicing of After-Sales Service interventions within the allotted time, in compliance with international customs and tax specifics
Carry out customer reminders for payments, missing customs documents or additional information

Temps plein

Customer service

Randstad

Emplacement:
Belgium , Waterloo

Catégorie:
Service Client

Type de contrat:
Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Informations supplémentaires:

Offre publiée:
15 février 2026

Expiration:
07 mars 2026

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