Client Manager Emplois | Sopra Steria (Tunis)

Client Delivery Executive

The Delivery Account Executive is a key leadership role primarily focused on cli...

Emplacement

Canada , Montreal

Salaire:

Non fourni

NTT DATA

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Advanced influencing and communication skills
Strong client service leadership capabilities
Expertise in financial management, budgeting, and P&L analysis
In-depth knowledge of contract management and governance principles
Exceptional analytical and problem-solving skills
Proficiency in client relationship management including C-Levels
Typically requires 12-15 years of relevant experience, including 5-7 years of managerial/leadership experience

Responsabilités

Establish and nurture strong, positive relationships with clients, including executive and managerial-level clients
Act as the primary point of contact for clients, addressing their needs, concerns, and escalations effectively
Collaborate with the Customer Delivery Executive to understand and align with client expectations
Monitor and enhance client satisfaction through regular feedback mechanisms and continuous improvement initiatives
Working with the Finance team, assist in overseeing budgeting, cost management, and invoicing for customer projects and services
Monitor and manage the Profit and Loss (P&L) for assigned projects or account
Help with WBS creation and invoicing the client through monthly baseline fees and ARCs and RRCs
Ensure adherence to client and internal governance processes, frameworks, and contractual obligations
Manage Master Agreements, Statements of Work (SOWs), and Change Requests in collaboration with legal and procurement teams
Implement and enforce governance best practices to minimize risks and ensure compliance

Temps plein

Gestionnaire de Copropriétés

Ton rôle : mettre en place une gestion de qualité, qui soit un levier de croissa...

Emplacement

France , Paris

Salaire:

39000.00 - 59000.00 EUR / Année

Matera

Date d'expiration

Jusqu'à nouvel ordre

Exigences

At least 2 years of experience as a property manager
Customer satisfaction is central to your actions
Excellent interpersonal skills and comfortable on the phone and in writing
Recognized for your rigor, organization, and taste for numbers
Ability to prioritize tasks and synthesize information
Entrepreneurial spirit and desire to participate in the launch and growth of a new offering
Possession of a B driver's license and a vehicle
> 6 months of experience
Master's Degree
Portfolio management

Responsabilités

Ensure the management of your client portfolio: create a relationship of trust
monitor reported issues
maintain a fluid relationship with suppliers
prepare and hold general meetings
participate in contract renegotiation and quote searches
Collaborate with internal teams: with Tech&Product teams
with legal and works experts
participate in client events
work on side projects

Ce que nous offrons

Flexible telework: 2 days of presence at the office per week
Mileage reimbursement for professional travel
2 weeks of onboarding
Clear career path with weekly manager support, 2 performance reviews per year, and internal mobility policy
Parental support policy: gentle return to work at 80% for 4 weeks (paid 100%), and 5 additional days of leave per year for a sick child
Responsible Commute Time (TTR): 1 additional day of leave per year
Menstrual leave: 1 additional paid day of leave per month
Sport: access to Gymlib at a preferential rate
Cultural deals with the Leeto platform
Paid leave and RTT

Temps plein

Responsable d'affaires tuyauterie industrielle

En tant que Responsable d'Affaires, vous occupez un poste clé, essentiel au déve...

Emplacement

France , Valenciennes

Salaire:

40000.00 - 55000.00 EUR / Année

Randstad

Date d'expiration

31 mars 2026

Exigences

Bac+3 formation
Pertinent experience in technical project management, negotiation, and business costing
Mastery of industrial piping specifics
Understanding of agri-food sector norms and constraints
Excellent interpersonal skills
Strong organizational sense and rigor
Autonomy
Ability to manage and motivate a team

Responsabilités

Commercial strategy and client management (manage and retain existing client portfolio, develop new business opportunities)
Financial and technical management (costing of projects, financial tracking and budget guarantee)
Project management (operational follow-up from study phase to delivery)
Team and partner management (lead and manage your team, select partners and subcontractors to optimize work execution)
Coordination (administrative follow-up for all your activities)

Temps plein

Gestionnaire de copropriétés

Notre mission : instaurer un nouveau standard de gestion immobilière transparent...

Emplacement

France , Paris

Salaire:

39000.00 - 59000.00 EUR / Année

Matera

Date d'expiration

Jusqu'à nouvel ordre

Exigences

At least 2 years of experience as a property manager
Excellent interpersonal skills and comfort with phone and written communication
Recognized for rigor, organization, and a taste for numbers
Ability to prioritize tasks and synthesize information
Entrepreneurial spirit and desire to participate in launching and growing a new offering
Valid driver's license B and access to a vehicle
Customer satisfaction is central to your actions

Responsabilités

Ensure the management of your client portfolio: create a trusting, transparent, and collaborative relationship with the Condominium Council members and co-owners
Monitor reported issues such as damage, work, or non-compliance with condominium regulations, in collaboration with our damage, legal, and works teams
Maintain a fluid relationship with suppliers and external partners
Prepare and hold general meetings in person or by video while respecting legal deadlines, then apply decisions voted at the AGM
Participate in contract renegotiation and quote research, and anticipate needs for DPE/energy renovation/multi-year work plan, with the support of Matera experts
Collaborate with internal teams: with our Tech&Product teams: report the most recurring and relevant customer feedback and your difficulties using the software so they can adapt the platform to your needs
With our legal and works experts to ensure good follow-up on complex issues encountered with your client portfolio, as well as assistants and accountants for daily management
Participate in client events alongside our Sales and Marketing team
Work on side projects for missions you care about with members of other teams: training new hires, creating content for the team or clients, optimizing and harmonizing internal processes, etc.

Ce que nous offrons

Flexible remote work: 2 days of presence at the office per week
Mileage reimbursement for professional travel
2 weeks of onboarding
Clear career path with weekly manager support, 2 performance reviews per year, and internal mobility policy
Parental support policy: gentle return at 80% for 4 weeks (paid at 100%), and 5 additional days of leave per year for a sick child
Responsible Commute Time (TTR): 1 additional day of leave per year (or 2 half-days), paid like paid leave to encourage sustainable mobility
Menstrual leave: 1 additional day of paid leave per month
Sport: access to Gymlib at a preferential rate
Cultural deals with the Leeto platform (cinema, museums, amusement parks...)
Paid leave and RTT

Temps plein

Business manager

Le Business Manager assure la gestion opérationnelle, financière et humaine d'un...

Emplacement

France , Puteaux

Salaire:

65000.00 - 75000.00 EUR / Année

APEC

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Bac +2 à Bac +5
Minimum 5 ans d'expérience
Management et pilotage (arbitrages, postures d'échanges, communication ascendante/descendante, conduite de réunions, gestion des situations émotionnelles, leadership, management collectif/individuel, prise de décision, formation et transmission de connaissances)
Expertise métier (connaissance de la culture des métiers, gestion du P&L, gestion financière des affaires)
Savoir-être (capacité relationnelle - écoute, réactivité - anticipation, sens du service client)

Responsabilités

Gestion opérationnelle, financière et humaine d'un ensemble de contextes clients
Participer au foisonnement Business et optimiser la marge prévue
Qualité du Delivery (mise en place des ressources, suivi des SLA, reporting, gestion de crise)
Suivi financier de l'affaire (gérer le P&L, suivi production/facturation, pilotage du plan de tenue des marges)
Management de compte (interlocuteur privilégié du client, gouvernance du contrat, participation à l'avant-vente, foisonnement des opportunités, conduite de l'innovation, assurance de la satisfaction client)
Management humain (participation au recrutement, intégration et suivi des équipes, évaluation et feedback, gestion des temps et plannings, veille à l'évolution des compétences, réalisation des EAI/EP et revues salariales)
Gouvernance interne (force de proposition, déclinaison des axes stratégiques, implication dans les instances de gouvernance)

Ce que nous offrons

Mutuelle familiale et prévoyance
Titres restaurant
Remboursement transport en commun à 50%
Avantages du CSE (culture, voyage, chèque vacances, cadeaux)
RTT (jusqu'à 12 par an)
Plan d'épargne
Prime de participation
Forfait mobilité douce & Green (vélo/trottinette et covoiturage)
Prime de cooptation de 1000 euro brut
E-shop de matériel informatique à des prix préférentiels

Temps plein

Chargé d'affaires electricite

Within the tertiary/retail activity and under the authority of the activity mana...

Emplacement

France , Mions

Salaire:

40000.00 - 48000.00 EUR / Année

Randstad

Date d'expiration

28 février 2026

Exigences

Minimum 5 years experience in a similar role
Autonomy in the position
Knowledge of current regulations, equipment, and mastery of standard office tools
Experience in customer interaction and good interpersonal skills
Possession of a valid driver's license (Permis B)
Higher education diploma is a plus

Responsabilités

Manage projects from initial contact to invoicing and collection
Ensure profitability of projects
Maintain and develop a client portfolio
Ensure proper application of Q.S.E procedures
Establish and maintain relationships with clients and prospects
Search for new clients and develop tertiary/Retail clientele
Achieve objectives defined with management
Negotiate with clients
Prepare cost estimates
Monitor construction sites, material supply, and establish schedules

Ce que nous offrons

Company car
Computer equipment provided
Vacation vouchers
Profit-sharing
Family health insurance

Temps plein

Adjoint pilote de contrat

Quelles nouvelles perspectives professionnelles pourriez-vous explorer en tant q...

Emplacement

France , Flamanville

Salaire:

2200.00 - 2500.00 EUR / Mois

Randstad

Date d'expiration

31 mars 2026

Exigences

Minimum de 3 ans d'expérience
Expérience démontrable en gestion d'équipe et pilotage de contrat
Solides compétences en relation client et communication
Maîtrise indispensable des processus et outils en gestion documentaire
BAC+2
Assistant ressources humaines (F/H)

Responsabilités

Coordonner la gestion des contrats
Participer activement au développement des relations client
Superviser et optimiser la gestion contractuelle en assurant le respect des engagements
Encadrer et motiver l'équipe ressources humaines pour garantir une performance optimale
Assurer une communication fluide et proactive avec les clients pour renforcer des partenariats solides

Ce que nous offrons

Fast TT

Chargé d'affaires

Rattaché(e) à la Direction, vous assurez le pilotage complet et le suivi d'affai...

Emplacement

France , Albertville

Salaire:

44400.00 - 50000.00 EUR / Année

Randstad

Date d'expiration

31 mars 2026

Exigences

First successful commercial experience in an industrial environment
Solid technical knowledge in sheet metal work and machining
Sharp sense of organization and great rigor
Strong technical leadership
Excellent commercial interpersonal skills and recognized ability to argue professionally
BAC+2 education level
5 years of experience

Responsabilités

Preparation and reliability of business: Ensure reliability of customer information and compliance of business preparation
Performance of execution: Monitor manufacturing productivity, respect of planned times and costs
Compliance and safety: Ensure manufacturing complies with customer requirements and respect of safety instructions for personnel
Resource management: Ensure workload is adequate with company's capacities
Commercial development and customer relationship: Target and prospect new potential clients
Maintain regular contact with clients and manage the database
Promote the company's know-how
Analyze and report customer satisfaction results to Management
Technical management and costing: Precisely identify customer needs and requirements
Analyze technical feasibility of requests

Temps plein

Client Manager

Sopra Steria

Emplacement:
Tunisia , Tunis

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Souhaitable:

Informations supplémentaires:

Offre publiée:
16 juin 2025

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

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Client Delivery Executive

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Client Manager

Sopra Steria

Emplacement:Tunisia , Tunis

Catégorie:Informatique - Administration

Type de contrat:Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Souhaitable:

Informations supplémentaires:

Offre publiée:16 juin 2025

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

Emplois similaires pour Client Manager

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Emplacement:
Tunisia , Tunis

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Offre publiée:
16 juin 2025