Uber - Customer Service

Join our Merchant Expert team in Limerick as a proactive Uber Eats Coordinator. You will own merchant relationships, handle high-impact escalations, and drive retention through strategic outreach. We seek a detail-oriented specialist with 6+ months in customer service or merchant support, excepti...

Lead a new global program to transform customer escalation insights into actionable improvements for Uber Mobility. You will conduct root-cause analysis, build strategic foundations, and influence cross-functional teams to enhance operational excellence. This role requires 5+ years in program man...

Lead a team of 10-15 Customer Support Specialists in Chicago, driving performance and quality in messaging escalations. Utilize your leadership skills to develop talent, ensure KPIs are met, and foster a positive, accountable team environment. This role requires excellent communication, a flexibl...