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Phorest - Customer Service

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Onboarding/Implementation Manager

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Lead a team of 7 specialists to deliver a best-in-class SaaS onboarding experience for North American clients. This metrics-driven role requires 4+ years in SaaS implementation and 2+ years managing teams. Enjoy fully employer-paid benefits and career development in a remote US/Canada position.
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Location
United States; Canada
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Salary
Not provided
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Phorest
Expiration Date
Until further notice

Customer Success Team Lead - UKI

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Lead a high-performing Customer Success team in the UKI & UAE region, driving strategic initiatives to reduce churn and increase net revenue retention. This 10-month maternity cover contract requires 3+ years of leadership experience and a passion for the beauty industry. You will own regional ta...
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Location
United Kingdom
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Salary
Not provided
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Phorest
Expiration Date
Until further notice

Technical Customer Support Manager

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Lead and develop a high-performing North American technical support team for a SaaS company. This remote role requires 5+ years of technical support and team management experience, with expertise in Mac/Windows and POS software. Drive customer satisfaction and operational excellence while enjoyin...
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Location
United States
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Salary
Not provided
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Phorest
Expiration Date
Until further notice

Customer Support Agent

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Join our fast-growing team as a Customer Support Agent in the UK. Leverage your 3+ years of support and 1+ year of technical experience to resolve client inquiries and advocate for customers. Enjoy a comprehensive benefits package including private healthcare, wellness days, and a great learning ...
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Location
United Kingdom
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Salary
Not provided
phorest.com Logo
Phorest
Expiration Date
Until further notice