Helpware - Mexico

Join our growing Helpware team in Guadalajara as a Scheduling Receptionist. Utilize your customer service experience and fluent English (C1) to manage patient calls and schedule appointments. You will provide excellent support using EHR software in a dynamic, technology-driven environment.

Join Helpware as a Sales Development Representative in Guadalajara. Leverage your 1+ year of telephone sales experience to connect with decision-makers and close deals. Enjoy benefits like sales bonuses, medical insurance, and potential work-from-home flexibility. This role is perfect for a resul...

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Guadalajara as a Customer Support Representative. Provide exceptional SaaS and technical support for TextUs via chat, email, and phone. Utilize your problem-solving skills in a ticketing environment like Service Cloud to ensure customer satisfaction. We seek a detail-oriented tea...

Join Helpware's team in Guadalajara as a Customer Experience Agent. Utilize your advanced English and business vocabulary to collect B2B reviews via recorded phone interviews. This role requires excellent communication skills and proficiency with CRM platforms like Hubspot. Be part of a global co...

Join our global technical support team as a Tier 2 Support Engineer in Guadalajara. You will solve complex technical issues for enterprise customers, leveraging 3-5 years of SaaS/security support experience. This remote role offers medical insurance and requires strong troubleshooting, communicat...

Lead operations and drive profitability for our company in Guadalajara. You will oversee systems, budgets, and a management team to enhance efficiency and performance. The role requires 3+ years of ops management experience and strong financial acumen. Apply your leadership to achieve strategic o...

Lead our sales team in Guadalajara, Mexico. This full-time, on-site role requires 2+ years of contact center leadership and strong coaching skills. You will drive performance, manage escalations, and develop agents in a dynamic BPO environment.