Figma - Customer Service

Drive product adoption and long-term success for key enterprise customers as a Customer Enablement Manager at Figma in London. You will design tailored enablement strategies, leveraging 4+ years of SaaS experience and a consultative approach. Build trusted relationships and collaborate cross-func...

Join Figma's London team as a Japanese-speaking Product Support Specialist. Provide exceptional email support, solve complex billing and account inquiries, and act as the voice for our customers. We seek a resilient problem-solver with full fluency in English and Japanese, excellent communication...

Join Figma's Product Support Team as a Weekend Community Support Specialist in London. Provide exceptional technical support and engage directly with users on forums and social media. We seek a detail-oriented teammate with 2+ years of SaaS support experience and excellent communication skills. T...

Join Figma's Product Support Team as a Community Support Specialist in San Francisco or New York. Provide exceptional technical support across forums and social media, using your SaaS experience and design tool knowledge. Enjoy comprehensive benefits like equity, generous PTO, and wellness suppor...