Duetto - IT - Administration

Join our team as a Technical Support Specialist, providing expert remote support for hospitality technology. You will fully own customer cases, applying analytical troubleshooting to resolve complex issues. This role requires strong English communication, shift flexibility, and a passion for crea...

Seeking a Senior Technical Support Specialist in the United States to resolve complex SaaS escalations for high-value hospitality clients. Utilize tools like Sentry and DataDog for deep technical diagnosis and mentor junior team members. This role involves rotating shifts and direct collaboration...

Join our team as a Technical Support Specialist, providing expert remote support for hospitality technology. You will fully own customer cases, applying analytical troubleshooting to resolve complex issues. This role requires strong English communication, shift flexibility, and a passion for crea...

Join our team as a Senior Technical Support Specialist, serving as a product expert and technical mentor. You will resolve complex escalations for high-value accounts using tools like Sentry and DataDog. This role involves collaborating with Product/Engineering teams and mentoring junior speciali...

Join Duetto as a Customer Success Manager for LATAM, based in Mexico City. Leverage your 3+ years of hospitality revenue management expertise to drive client success and adoption of our SaaS solutions. You will build key relationships, provide strategic guidance on hotel KPIs, and ensure ROI for ...

Lead a global team of Senior Technical Support Specialists in Spain, driving excellence for complex B2B SaaS issues. Utilize your 8+ years of experience to mentor the team, optimize bug escalation workflows, and partner with Product and Engineering. This remote role requires deep technical troubl...

Lead a global team of Senior Technical Support Specialists in this pivotal role. Drive advanced operational excellence, mentor your team, and own the critical bug escalation process. Partner with Product and Engineering to scale support for a growing B2B SaaS business in the UK.

Seeking an Integration Program Manager in the UK to scale our technology partnerships. You will design operational processes, manage multiple projects, and ensure stakeholder alignment using Agile methodologies. This role requires 5+ years of PM experience, strong communication skills, and expert...

Seeking an Integration Program Manager in Germany to drive the success of Duetto's technology partnerships. You will establish scalable processes, manage multiple projects using Agile/SDLC, and ensure stakeholder alignment. Ideal candidates have 5+ years of PM experience, strong communication ski...

Lead integration projects as a Program Manager at Duetto in Spain. Utilize your 5+ years of PM experience and Agile/SDLC knowledge to streamline processes and drive partner success. You'll ensure stakeholder alignment, manage timelines, and help scale our technology ecosystem in a dynamic SaaS en...

Join Duetto as a Customer Success Manager, serving hotel clients across North America. Leverage your 3+ years of hospitality revenue management expertise to drive product adoption, ROI, and retention. You will analyze KPIs like RevPAR and ADR, providing strategic recommendations to optimize reven...