Crescendo

Join our Solutions team as a Sales Engineer, providing technical expertise in the pre-sales CX transformation space. You will lead discovery sessions, build compelling AI-powered demos, and articulate complex solutions. This remote role requires 3+ years of B2B tech experience, CX/CCaaS knowledge...

Join our Solutions team as a Senior Sales Engineer. Leverage your 5+ years of B2B tech experience to demo AI-driven CX solutions and guide enterprise clients. This remote role offers a competitive salary, comprehensive benefits, and professional development. Apply your expertise in CCaaS, APIs, a...

Join Crescendo's GTM Strategy & Operations team as a Senior Analyst. Drive high-impact, cross-functional initiatives across Sales, Success, and Finance in a fast-paced SaaS environment. Leverage your 5+ years of strategic experience and expertise in Salesforce and data analysis. Enjoy remote work...

Lead our growth infrastructure as a hands-on Senior Director. You'll build and optimize the GTM tech stack to drive pipeline and revenue. A strong technical background and expertise in modern CRM tools are essential. This role is measured by MQLs, conversion rates, and closed-won revenue.

Lead sales for a complete CX operating system across the Central U.S. This role requires 10+ years of B2B SaaS experience selling CX, CCaaS, or VoC platforms. You will drive revenue by modernizing QA, AI adoption, and predictive CSAT for enterprise clients. Based in a central hub with regional tr...

Lead our Eastern U.S. expansion as Regional Vice President of Sales. You will drive new business for our complete AI-powered CX operating system, including AI Assistants, VoC, and Automated Quality Management. The role requires 10+ years of B2B SaaS sales experience in CX/CCaaS and proven leaders...

Join Crescendo as an AI Platform Support Specialist, ensuring the reliability and performance of customer-facing AI systems. You will diagnose platform issues, manage escalations, and optimize integrations with tools like Zendesk and Salesforce. This remote US role offers a competitive salary, co...

Lead product marketing for a pioneering AI-native contact center platform. As VP, you will define the category narrative, equip sales with competitive strategies, and shape market perception. This executive role requires 10+ years of B2B SaaS GTM leadership and deep CX/contact center expertise. J...

Join Crescendo as a Business Development Representative in San Francisco. Prospect into enterprise accounts, qualify leads, and help build our GTM strategy. Ideal candidates have 1+ year in sales/SaaS, hustle, and a builder mentality. Enjoy competitive pay, uncapped commission, mentorship, and a ...

Join our team as a Workforce Real Time Coordinator in the United States. You will manage real-time resources across Email, Messaging, and Voice channels using CX platforms like Zendesk. This role requires 3+ years of WFM experience, strong multitasking skills, and alignment with our core values. ...

Lead and scale the pre-sales engineering function for a leading AI CX company. You will build the team, craft winning technical strategies for enterprise deals, and shape the product roadmap. This hands-on leadership role requires deep SaaS, CX, and AI expertise to drive growth from a flexible US...

Seeking a Cloud Operations Engineer in Manila to manage and optimize our key SaaS platforms like Google Workspace, Slack, and Jira. You'll handle integrations, advanced administration, and change management, collaborating with IT and Security teams. The role requires 3-5 years in business analysi...