Concentrix - On-site work

Lead a dynamic call center team in Lisbon, ensuring exceptional customer service and KPI achievement. Utilize your C1-level German, French, Italian, or Spanish skills to coach, motivate, and develop associates. This role is ideal for a strong communicator who excels under pressure in a fast-paced...

Lead the design and delivery of training programs while managing a team of Trainers and Quality staff in Lisbon. This BPO/Contact Centre role requires 1-3 years of leadership experience and fluency in English. Drive service excellence through coaching, development, and continuous improvement.