Bolt - Customer Service

Lead operational excellence as a CS Operations Manager in Accra. You will oversee BPO governance, stakeholder management, and end-to-end project implementation across multiple markets. Drive KPI adherence, optimize workflows, and manage resources to ensure service quality and cost efficiency.

Join Bolt as a Dutch-speaking Customer Support Operations Agent. Be the first point of contact, resolving user inquiries via chat, email, and voice. We seek a fluent Dutch (C1+) speaker with a customer-centric mindset for this hybrid role. Enjoy a rewarding salary, stock options, and wellness ben...