Block - Customer Service

Join Cash App's compliance team as a Complaint Operations Associate. You will investigate and resolve complex regulatory complaints from agencies like the CFPB, ensuring adherence to strict SLAs. This remote Bay Area role requires 5+ years of experience in complaint handling and deep Cash App pro...

Join Cash App's Bitcoin support team in Portland, delivering exceptional customer service for on-chain and Lightning transactions. We seek a crypto enthusiast with 2-3 years of fintech experience, blockchain knowledge, and superb communication skills. Enjoy remote work, medical insurance, flexibl...

Lead global Merchant Support teams for a leading fintech in this senior remote role based in Melbourne. You will manage service delivery, drive process improvements, and mentor leaders across multiple regions. The role requires 5+ years of contact center leadership, change management expertise, a...

Lead our Customer Success team in Tokyo, Japan, providing best-in-class support to Square sellers. You will manage a large team, optimize all support channels, and drive strategic priorities. This remote role requires bilingual English/Japanese skills and experience scaling support operations. We...

Join Afterpay's mission in Melbourne as a Dispute Resolution Specialist. Utilize your proven experience in complaints handling, conflict resolution, and preparing detailed EDR/IDR responses for bodies like AFCA. This remote role offers medical insurance, flexible time off, and a chance to power a...