Customer Success Solutions Manager Jobs

Customer Success Manager - Software Solutions

Du denkst in Lösungen statt in Problemen? Du willst nicht nur Software betreuen,...

Standort

Italy , Brixen

Gehalt:

Nicht angegeben

Brandnamic

Ablaufdatum

Bis auf Weiteres

Anforderungen

Erfahrung im Software-Support oder Kundenservice von Vorteil
Technische Affinität und Begeisterung für digitale Lösungen
Analytisches Denken, strukturierte Arbeitsweise und ein gutes Gespür für Zusammenhänge
Kommunikationsstärke mit technischer Tiefe: Du kannst Kunden abholen und Anforderungen an klar an die Produktentwicklung weitergeben
Sehr gute Deutsch- und/oder Italienisch-Kenntnisse, Zweisprachigkeit und Englisch von Vorteil

Verantwortlichkeiten

Du begleitest unsere Kundinnen und Kunden entlang der gesamten Customer Journey: vom Kick-off über das Onboarding bis hin zu Schulungen und darüber hinaus
Du verstehst ihre Wünsche und setzt sie mit den passenden Software-Settings und Features um
Du baust langfristige Kundenbeziehungen auf und sorgst dafür, dass unsere Softwarelösungen optimal eingesetzt werden
Du hast die Nutzungszahlen im Blick, erkennst Herausforderungen frühzeitig und findest Lösungen, bevor Probleme entstehen
Du nimmst Kundenfeedback aktiv auf, strukturierst es und bringst es gemeinsam mit der Produktentwicklung in unsere Optimierung unserer Software ein

Was wir biete

Möglichkeit im Homeoffice zu arbeiten
Long Weekend: Das Wochenende beginnt freitags um 14 Uhr
Freie Einteilung der Arbeitszeiten mit Zeiterfassung, Zeitausgleich bei Überstunden
Vom ersten Arbeitstag an ist der Arbeitsplatz eingerichtet, das Service-Team hilft sofort weiter
Vitales Frühstück, frisch gepresste Säfte und Mittagessen (immer auch vegetarisch) zum Selbstkostenpreis
Kostenlose Getränke (Kaffee, Tee, Wasser) und Bar mit kostenlosen Feierabendgetränken
Eis, Snacks, Getränke und mehr zum Vorteilspreis im Shop
Eine Bushaltestelle mit Anbindung nach Brixen ist direkt vor dem Campus
Genügend Park- und Garagenplätze direkt auf dem Campus
Ladestation für E-Autos

Vollzeit

Junior Account Manager mit Fokus IT-Solutions

Bei Vodafone arbeiten wir jeden Tag an einer besseren Zukunft. Für eine Welt, di...

Standort

Germany , Eschborn

Gehalt:

Nicht angegeben

Vodafone

Ablaufdatum

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Anforderungen

Abitur and completed commercial training as a minimum requirement
completed university degree ideally in a technical field
one to two years of professional experience in direct sales in a business customer environment, ideally in IT, software or telecommunications
good English language skills in spoken and written
high interest in dealing with modern information and telecommunications technologies
presentation skills
highly independent working

Verantwortlichkeiten

Sell individually tailored, consulting-intensive fixed-line, software and telephone system services from individual product components and complex solutions to existing business customers and new customers (acquisition) in support of an experienced Data Account Manager
Take over your own sales territory as a Data Account Manager or possibly as an Account Manager in customer sales within 11 to 15 months
Analyze a partial sales territory (10-20 accounts), acquire new customer potential and qualify customer contacts of a DAM territory
exploit existing customer potential and reduce the churn rate
Conduct comprehensive and holistic needs analyses
Support in scheduling appointments, sales visits, creating offers, follow-up, contract conclusion, evaluation of success or failure, customer care after conclusion and customer win-back
Support project management in the customer communication during the connection phase of customer projects

Was wir biete

Flexibility: Hybrid Working allows you to work in the office or up to 3 days/week from your home office
Additionally, you can work up to 20 days per year in EU countries and in more and more non-EU countries
Attractive remuneration and retirement provision: As a tariff employee, you receive holiday and Christmas bonuses or a 13th salary depending on the remuneration model
And with our pension plan also a company pension scheme
Further training: You decide with which of our learning and training programs you promote your individual development
Work-life balance: Whether daycare, health & mindfulness programs or fitness studio: You flexibly design your job and your private life
We support you
Also in the care of relatives
Discounts and additional benefits: As an employee you get special offers on all our products for mobile, landline, internet and TV

Associate Daten Account Manager

Bei Vodafone arbeiten wir jeden Tag an einer besseren Zukunft. Für eine Welt, di...

Standort

Germany , Eschborn

Gehalt:

Nicht angegeben

Vodafone

Ablaufdatum

Bis auf Weiteres

Anforderungen

Abitur and completed commercial training as a minimum requirement
Advantageous is one to two years of professional experience in direct sales in a business customer environment, ideally in the IT, software, or telecommunications industry
High degree of flexibility, self-motivation, initiative, and assertiveness
Goal-oriented: Sets and prioritizes challenging goals
Focused: Concentrates on the essentials, manages time and resources
Good English language skills in speaking and writing

Verantwortlichkeiten

Responsible for the sale of individually tailored, consulting-intensive fixed-line, software, and telephone system services from individual product components and complex solutions to existing business customers and new customers (acquisition) in support of an experienced Data Account Manager
Take over your own sales territory as a Data Account Manager or possibly as an Account Manager in customer sales within 11 to 15 months
Analyze a partial sales territory (10-20 accounts), acquire new customer potential, and qualify customer contacts of a DAM territory
Exploit existing customer potential
Reduce churn rate
Conduct comprehensive and holistic needs analyses
Support in scheduling appointments, sales visits, creating offers, follow-up, contract conclusion, evaluation of success or failure, customer care after conclusion, and customer win-back
Work closely with the Data Account Manager to achieve sales targets

Was wir biete

Hybrid Working enables work in the office or up to 3 days/week from home office
Additionally, you can work up to 20 days per year in EU countries and in more and more non-EU countries
Attractive remuneration and retirement provision: As a tariff employee, you receive holiday and Christmas bonuses or a 13th salary depending on the remuneration model
And with our pension plan, a company pension scheme
Training: You decide which of our learning and training programs you use to promote your individual development
Work-life balance: Whether daycare, health & mindfulness programs, or fitness studio: You flexibly design your job and your private life. We support you. Also in caring for relatives
Discounts and additional benefits: As an employee, you get special offers on all our products for mobile, fixed line, internet, and TV as well as a job bike
You receive a company vehicle for performing your duties, which you can also use for private purposes

Senior Account Manager

Bei Vodafone arbeiten wir jeden Tag an einer besseren Zukunft. Für eine Welt, di...

Standort

Germany , Hannover

Gehalt:

Nicht angegeben

Vodafone

Ablaufdatum

Bis auf Weiteres

Anforderungen

Abitur and completed commercial training as a minimum requirement
3-4 years of professional experience in sales of telecommunications or hardware/software/IT products
Solid technical knowledge
High degree of flexibility, self-motivation and assertiveness
Confident and competent appearance
High degree of initiative, independence and goal orientation
Reliability and resilience: Takes personal responsibility

Verantwortlichkeiten

Responsible for the sale of standard products, ICT solutions and convergent telecommunications solutions to existing business customers and to new customers (acquisition) in a fixed assigned sales territory
Responsible for achieving sales and targets for the assigned sales territory
Ensures a high presence, effective care and binding to Vodafone in the respective area
Analyzes the sales territory and qualifies customer contacts
analyzes and acquires new customer potential and exploits existing customer potential
reduces the churn rate
Conducts comprehensive and holistic needs analyses for customers, taking into account the competition (price analyses, complementary needs) and the customer's business processes
Independently creates offers, follows up, concludes contracts and supports customers after conclusion
Takes responsibility for the success or failure of your activities and develops strategies for improvement

Was wir biete

Flexibility: Hybrid Working enables you to work in the office or up to 3 days/week from your home office. In addition, you can work up to 20 days per year in EU countries and in more and more non-EU countries
Attractive remuneration and pension provision: As a collective bargaining employee, you receive holiday and Christmas bonuses or a 13th month's salary depending on the remuneration model. And with our pension plan also a company pension plan
Further training: You decide which of our learning and training programs you use to promote your individual development
Work-life balance: Whether daycare, health & mindfulness programs or fitness studio: You flexibly design your job and your private life. We support you. Also in caring for relatives
Discounts and additional benefits: As an employee, you get special offers on all our products for mobile communications, landline, internet and TV

Senior Product Manager

This is an exciting opportunity to help shape the future of work within a global...

Standort

Germany , Düsseldorf

Gehalt:

Nicht angegeben

StepStone

Ablaufdatum

Bis auf Weiteres

Anforderungen

Several years of experience in Product Management, with ownership of products from discovery through to delivery and optimisation
Strong strategic thinking and problem-solving skills, with the ability to balance user value, business impact, and technical feasibility
Proven experience working in cross-functional, agile environments and influencing stakeholders at multiple levels
Confidence using data, experimentation, and customer insights to guide decisions and measure success
Excellent communication skills, with the ability to clearly articulate vision, priorities, and outcomes
Business fluent German language is essential

Verantwortlichkeiten

Define, own, and evolve the product vision and strategy, aligning it with company goals and customer needs
Lead product discovery and delivery, translating insights into clear roadmaps, priorities, and measurable outcomes
Drive data-informed decision-making using qualitative research, experimentation, and performance metrics
Collaborate closely with engineering, design, data, and commercial teams to deliver high-quality, scalable solutions
Act as a senior product manager within the team, mentoring Product Managers and contributing to best practices across the product organisation

Was wir biete

30 days of holidays + 1 Cultural Heritage Day + 2 extra days for Christmas and New Year's Eve
Hybrid working model
Company pension scheme
Life Assurance Cover
Volunteering days
Job bike
Discounted parking or job ticket
Discounted Urban Sports Club membership
In-house gym
In-house barista

Vollzeit

Inside Sales Manager

Bei 1KOMMA5° entwickeln wir Heartbeat – Europas führende Energie-Software-Plattf...

Standort

Germany , Hamburg

Gehalt:

Nicht angegeben

1KOMMA5

Ablaufdatum

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Anforderungen

Motivation to start a career in sales or first experience in Inside Sales
Enthusiasm for Cleantech and the energy transition
Clear, customer-oriented communication and ability to find a suitable solution for every inquiry
Results-oriented, determined work with a passion for shared success
Flexibility, willingness to learn, and desire to be at the forefront of a dynamic industry
A true team player who sees collaboration as the key to success

Verantwortlichkeiten

Take over the initial telephone contact and pre-qualification of customer inquiries for a smooth handover to our regional master craftsmen businesses
Coordinate closely with the regional field service and support current sales initiatives
Ensure seamless order acceptance and the complete transfer of all data into the CRM system
Maintain customer information, track interactions, and create meaningful reports
Continuously develop sales knowledge through training, coaching, and learning-on-the-job
Contribute ideas for optimizing processes and shape your own career path at 1KOMMA5°

Was wir biete

Attractive remuneration and a permanent contract
Start with structured onboarding and modern work equipment
Flexible working time model for a good work-life balance
Open communication, short decision-making paths, and real team spirit
Actively shape the energy transition and contribute your ideas
Access to over 10,000 fitness and wellness facilities with EGYM Wellpass
Benefit from attractive discounts through our Corporate Benefits

Vollzeit

Director of Product Management

We are seeking a Director of Product Management to lead our product strategy and...

Standort

United Kingdom , London

Gehalt:

Nicht angegeben

AFI Solutions GmbH

Ablaufdatum

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Anforderungen

10+ years of product management experience
At least 5 years in leadership roles managing other PMs
Proven track record building and scaling business applications (experience with LOB apps, SaaS, or enterprise software preferred)
Demonstrated success developing GTM strategies and working closely with Sales, Marketing, Professional Services, and Engineering teams
Strong storytelling and presentation skills
Data-driven decision-making mindset, with familiarity using tools like Salesforce or Pendo for insights
Deep understanding of product positioning, pricing, and strategy
Excellent ability to drive cross-functional collaboration and manage complex initiatives
Experience transforming or scaling a product organization is highly desirable
Strategic thinker with a bias for execution

Verantwortlichkeiten

Lead and develop a team of four Product Managers, providing strategic direction, mentorship, and performance management
Define and execute the product strategy to transition the organization toward an application-led model, focusing on business applications that extend the company’s platform
Drive alignment across product, sales, marketing, professional services, and engineering to ensure successful go-to-market (GTM) strategies and customer adoption
Partner with Professional Services to capture learnings from customer implementations, identify repeatable patterns, and translate them into scalable product offerings
Develop clear product positioning and messaging that resonates with business audiences and differentiates our applications in the market
Prioritize features and initiatives based on data, customer feedback, and business value
Collaborate with Sales and Solution Engineering to enable field teams with the right tools, stories, and positioning
Champion storytelling and presentation excellence, effectively communicating product vision and business impact internally and externally
Leverage data and analytics tools (e.g., Salesforce, Pendo) to inform product decisions and track adoption
Define pricing and packaging strategies for application offerings in collaboration with GTM and finance teams

Was wir biete

Offene, familiäre Unternehmensstruktur mit Flexibilität
Modernes Office mit Top-Ausstattung

Vollzeit

Neu

Fachmann für Systemgastronomie

Bei KFC bedeutet Ausbildung, Teil unserer KFC-Familie zu werden. Wir machen Dich...

Standort

Germany , Berlin

Gehalt:

1167.00 - 1456.00 EUR / Month

AmRest

Ablaufdatum

Bis auf Weiteres

Anforderungen

Erfolgreicher Schulabschluss (mindestens Realschulabschluss)
Begeisterung für eine spannende Ausbildung
Deutschkenntnisse auf mindestens B2-Niveau gemäß dem Gemeinsamen Europäischen Referenzrahmen (GER)
Wohnsitz in Deutschland während der Ausbildungszeit
Gültiger Aufenthaltstitel, der die Aufnahme einer Ausbildung in Deutschland erlaubt
Engagement und die Fähigkeit, gut mit Menschen umzugehen
Leidenschaft für das Gastgewerbe und den Wunsch, sich weiterzuentwickeln
Begeisterung für unseren berühmten 'finger lickin’ good' Spirit

Verantwortlichkeiten

Du lernst, wie du Gäste empfängst, betreust und ihre Wünsche erfüllst. Dazu gehört auch der Umgang mit Reklamationen und das Lösen von Konflikten.
Du erfährst, wie du Waren annimmst, lagerst und die Bestände kontrollierst. Das Einhalten von Hygienestandards und rechtlichen Vorgaben ist dabei ebenfalls wichtig.
Du durchläufst verschiedene Stationen im Restaurant und lernst, wie ein Restaurant funktioniert, von der Küche bis zum Service.
Du arbeitest eng mit deinen Kolleginnen und Kollegen zusammen und lernst, wie wichtig Teamarbeit und Kommunikation sind.
Du wirst in die Qualitätskontrollen unserer Produkte eingeführt und lernst, wie du sicherstellst, dass alles den hohen Standards entspricht.
Zusätzlich lernst du, wie du Arbeitsabläufe managst, Marketingmaßnahmen umsetzt und Personal, Einkauf sowie Backoffice organisierst

Was wir biete

Vergütung nach Tarifvertrag (1. Ausbildungsjahr: 1167€, 2. Ausbildungsjahr: 1304€, 3. Ausbildungsjahr: 1456€)
Prämie für gute Noten (bis zu 600€)
Zuschuss zu Lehrmaterialien
Du arbeitest in einer zukunftssicheren Branche, denn gut gegessen wird immer
In unserer KFC-Familie wird Dir niemals langweilig, denn wir entwickeln uns stetig weiter
Unsere einzigartige Unternehmenskultur ist geprägt von Vertrauen, Wertschätzung und dem Glauben, dass jeder Einzelne zählt und alles möglich ist
Kostenloser Zugang zur Work-Life Plattform mit Angeboten u.a. zu Gesundheit, Familie, Arbeit

Vollzeit

Customer Success Solutions Manager

StepStone

Standort:
Germany , Düsseldorf

Kategorie:
IT-Administration

Vertragstyp:
Nicht angegeben

Gehalt:

Jobbeschreibung:

Verantwortlichkeiten:

Anforderungen:

Zusätzliche Informationen:

Job veröffentlicht:
02. Januar 2026

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